Do I need to pay to start using Nylas?
Nope! You can start building using our APIs immediately. We don't
require a credit card to try out our platform, and you can browse our
What support plans do you offer?
We provide several tiers of support, depending on your needs. The main differentiators are response times, priority routing, and direct access to Nylas Engineers. We can also provide integration support and assistance. Contact email@example.com to learn more.
This feels expensive, what is your large volume pricing?
Pricing for larger volumes is looked at individually. Our standard pricing fits most customers and we're happy to work with large customers to find a fair price point. Nylas APIs are reliable, cross-platform, and constantly updated — our prices are always less expensive than hiring engineers and scaling your own infrastructure.
What is an account?
Each mailbox you sync through us is considered an account — basically, each email address. If you have 10 users with one connected mailbox each, that would be 10 accounts. Similarly, one user with 10 connected mailbox would also be 10 accounts. Each account includes all Nylas APIs — Email, Calendars, and Contacts!
What if I go over my account tier?
First, we do not automatically stop syncing accounts or throttle service in any way. Second, exceeding your plan will result in either a prorated overage charge based on your plan's current cost per account, or an automatic plan upgrade - we will always choose the cheaper option.
Are there discounts for yearly plans?
Yes! If you pay for a year in advance, you can save 15% compared to paying per month. Contact firstname.lastname@example.org to get set up.