Agent Accounts (BETA)

Email & Calendar for Your AI Agents.

Nylas Agent Accounts give your AI agents their own email and calendar through a single API. A complete communication identity — owned by your software, not borrowed from a person.

Create an account Read the Docs
Same Nylas API your team already uses. Same grant_id. Zero new endpoints.
Owned identity

Your AI Agent’s own mailbox. Not a borrowed one.

Most agents send from your inbox. Agent Accounts give each agent its own inbox and calendar, provisioned through one API call and hosted by Nylas.

  • Your application owns the mailbox and calendar

    Enable agents to act as independent participants with total workflow ownership; autonomously handling every step from initial outreach to availability discovery and final booking.

  • Sends and receives as [email protected]

    Establish a working identity for your AI agent with a dedicated domain-based email.

  • No OAuth, no sign-in flow

    Deploy agents instantly with one API call. Skip the friction of manual provider sign-in flows.

  • Enterprise-grade security for every agent

    Every Agent Account inherits the security and compliance of the Nylas platform: SOC 2 Type II, HIPAA, ISO 27001, ISO 27701. Built in from day one.

Not just an email address. Every feature your agent needs.

Email, calendar, and the platform that powers them. A fully managed email provider built into the Nylas API your team already calls.

  • Email + Calendar API

    One grant, one API. Your agent sends, receives, threads, and books from the same identity.

  • IMAP access

    Standards-based. Any framework, client, or tool that speaks IMAP can connect.

  • Folders & organization

    Folders, labels, and search. Your agent files, categorizes, and retrieves like a managed mailbox.

  • Email policy enforcement

    Rate limits, allowlists, and send quotas keep a misbehaving agent from torching your domain reputation.

  • Spam filtering

    Inbound spam stays out of your agent’s context window. Tokens go to messages worth processing.

  • Scheduling & availability

    Read calendars, propose times, send invitations, and handle RSVPs from the same account.

  • Custom domains

    Provision on yourcompany.com. Nylas writes the MX records. SPF, DKIM, and DMARC out of the box.

  • SDKs + MCP

    Python and TypeScript SDKs in production. MCP server for Claude Code, Cursor, and 40+ coding agents.

  • Workspaces

    Group multiple agents under one organization. Provision dozens of identities under a single set of policies.

Use Cases

Powering agents across every workflow.

From sales outreach to scheduling to inbox management. Agent Accounts give your agents the full communication stack under one identity.

Agent Runbook

AI BDR Outreach

  1. Outbound

    Sends personalized intro emails to a target list from [email protected].

    • 01 Sent personalized outreach to 124 prospects Email API

  2. Reply

    Threads inbound replies, classifies intent, surfaces positive responses.

    • 02 Threaded 14 inbound replies Email API
    • 03 Detected positive intent on 6 leads Email API

  3. Book

    Threads inbound replies, classifies intent, surfaces positive responses.

    • 04 Proposed times via calendar invite Calendar API
    • 05 Booked 4 confirmed meetings Calendar API
Agent Runbook

Executive Assistant

  1. Read

    Pulls free/busy across attendees and identifies mutual availability.

    • 01 Synced free/busy for 8 attendees Calendar API
    • 02 Identified 12 mutual free windows Calendar API

  2. Propose

    Sends a clean email with three time options and a meeting agenda.

    • 03 Sent proposal email with 3 options Email API

  3. Confirm

    Writes the event to all attendees once one option is selected.

    • 04 Received confirmation from 4 attendees Email API
    • 05 Created event and sent invites Calendar API
Agent Runbook

Smart Email Management

  1. Inbound

    Polls IMAP overnight and surfaces new mail without missing threads.

    • 01 Polled inbox · 42 new messages Email API

  2. Classify

    Routes each message to the right folder using an on-account model.

    • 02 Classified with on-account model · 98% conf. Email API

  3. Action

    Drafts replies, files messages, and escalates the ones that need a human.

    • 03 Filed 19 messages → /support Email API
    • 04 Drafted 7 replies for human review Email API
    • 05 Escalated 4 → on-call rotation Email API
Agent Runbook

Lead Follow-Up

  1. Day 1

    Sends segmented intro sequence across the lead list.

    • 01 Sent intro sequence · 1,200 leads Email API

  2. Day 4

    Tracks opens and clicks, triggers tailored follow-ups.

    • 02 Tracked opens and clicks · 456 engaged Email API
    • 03 Triggered follow-up email · 312 leads Email API

  3. Day 7

    Enriches engaged leads with intent data and routes hot ones to sales.

    • 04 Enriched profiles with engagement data Email API
    • 05 Routed 142 hot leads to sales CRM Webhooks
See all use case guides
Reliability & Security

Built for Autonomous Scale

Enterprise-grade infrastructure to power millions of agent-led conversations and scheduling loops.

  • 99.99% API success rate
  • SOC 2 Type II certified
  • HIPAA Compliant
  • ISO 27001 & 27701
Connectivity

Give your agents the tools to act

Native CLI, MCP servers, and pre-built skill packs that bring real-time calendar and email context to your favorite AI frameworks. Install in seconds and start building autonomous workflows.

Explore Integrations

Frequently asked questions

Need more help? Let’s Talk!

An email address and calendar that belong to your software, not to a person. You provision them through the Nylas API. Your agent uses them directly. The same endpoints your team already calls for connected accounts work with the new grant.

Nothing new. Agent Accounts use the same grant_id pattern and the same Nylas endpoints. Every endpoint your team already calls works the same way for the new grant. One additional call provisions the identity, and the rest of your code stays as it is.

Most agent email offerings are a thin wrapper around send and receive. Agent Accounts are a fully managed email provider: IMAP access, folders, policy enforcement, spam filtering, deliverability, and calendar in the same account.