Sales & CRM Platforms

The Unified Customer View That Actually Stays Unified

Email threads, calendar events, contacts, and meeting intelligence, synced to every customer record in real time. One API platform. Every provider. Zero integration maintenance.

Notetaker bot joining a video call with a streaming events log

From Pipeline Tool to Communications Hub

See how CRM companies use Nylas to turn their platform into the place users never have to leave.

Two developers integrated all three Nylas APIs in 22 days — turning LionDesk into the #1 real estate CRM

22 days to launch
$1.8M in dev costs saved
“We don’t want to build our own stuff to support all the different versions of Microsoft. Just leave it to the experts.”
Lee Ling Yang Director of Product, LionDesk
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Dialpad syncs contacts across every Exchange version — no rebuilds or version traps

“One of the advantages of integrating with Nylas was how straightforward it was to sync contacts across multiple service providers and regardless of which version of Exchange our customers use.”
Stefan Roesch Software Engineer, Dialpad
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Funnel grew ARR 150% with Nylas email and calendar

150% ARR increase
“Nylas accelerated our timelines for moving forward because they provided a clear solution to meet our challenges. We were able to springboard out of the vision stage and dive into the execution sprint.”
Ben Rubin CPO, Funnel
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Every interaction, inside the record

Email, calendar, contacts, scheduling, and meeting intelligence, all surfaced inside your product through a single platform.

Unified CRM record showing contacts, email activity, schedule, meeting recordings, and booking actions
How you get there

One Platform. Complete Customer Context.

Email API

Every customer thread, threaded by contact, automatically.

Two-way email sync across Gmail, Microsoft 365, Exchange, and IMAP. No BCC workarounds. No copy-paste.

  • Auto-log sent and received emails to the right contact record
  • Track opens, clicks, and replies in real time
  • Scheduled send for sequenced outreach
Calendar API

Real-time availability, even without calendar accounts.

Availability checks, shared calendars, and event sync, powering every booking decision inside your CRM.

  • Find open slots across any team member's calendar
  • Round-robin routing for lead assignment
  • Calendar changes sync to the CRM instantly
Contacts API

Contact records that stay current without manual entry.

Two-way sync across Google and Microsoft. Titles, companies, and phone numbers update automatically.

  • Auto-enrich records with latest titles and companies
  • Smart deduplication across providers
  • Changes sync to the CRM in real time
Notetaker API

AI-powered meeting summaries, transcripts, and scorecards.

Auto-joins Google Meet, Teams, or Zoom. Recordings, transcripts, and action items delivered straight to the CRM record.

  • Custom summary instructions per deal stage
  • Action items your team can use to score calls
  • Works across Zoom, Meet, and Teams
Scheduler

Collective and round-robin scheduling built for CRM workflows.

One-on-one, collective, round-robin, and group meetings, all supported out of the box.

  • Drop-in scheduling UI, embed anywhere in minutes
  • Custom booking fields for deal stage and contact context
  • Booking confirmations auto-create CRM records
Reliability & security

The infrastructure your users' data depends on.

Every customer email, calendar event, and contact record flows through Nylas. That means enterprise-grade uptime, redundancy, and compliance from day one, not something you scale into later.

99.99% API success rate
100% Provider coverage
250k Developers on the platform
5 min to first API call
HIPAA HITECH Compliant
ISO 27001 Certified
AICPA SOC 2
GDPR Compliant
CCPA Compliant