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Nylas Professional Services

Get your integration to production. Faster.

Nylas Professional Services pairs your team with a dedicated Nylas engineer to take your integration from working to production, including OAuth verification, webhook architecture and cross-team handoffs.

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From integration backlog to production launch

Octave connected 200+ therapist calendars with the QuickLaunch package

Healthcare Industry
200+ therapist calendars connected
QuickLaunch package
“Calendar infrastructure sounds unglamorous, but for a behavioral health practice it’s everything. It’s how clients get care. We needed it to work across every provider, at scale, without becoming a full-time engineering problem. Nylas gave us that, and their Professional Services team was in the weeds with us from the start.”
Octave Engineering Team
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Tell us where you are in your integration and we’ll match you to the right engagement.

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Every engagement, inside a mutual action plan.

From day one, your dedicated Nylas engineer works from a mutual action plan pre-populated with your success criteria — full visibility into where you are and what’s next.

Onboarding

Structured onboarding. Three paths to production.

30 DAYS

Launch Onboarding (QuickLaunch)

Concentrated sprints to get you from ‘signed’ to ‘launched’ in under four weeks.

  • Weeks 1–2: architecture and auth
  • Weeks 3–4: logic, webhooks, and verification prep
60 DAYS

Accelerated Onboarding (QuickLaunch+)

Beyond simple connectivity — a focus on performance, security, and long-term scalability.

  • Core architecture, auth, and data engineering
  • Real-time systems, webhooks, and error handling
  • Verification and demo-video review
90 DAYS

Strategic (Concierge)

A concierge engagement for enterprise-grade integrations, across six dedicated sprints.

  • Architecture, UI, and workflow sync
  • Data and reliability engineering, security hardening
  • Beta testing and GTM strategy

Targeted sessions for a specific problem.

Every session is $2,000. Book more and the per-session price drops automatically.1 session$2,000$2,000 / session2 sessions$3,800$1,900 / sessionSave $2003 sessions$5,500$1,833 / sessionSave $5004 sessions$7,200$1,800 / sessionSave $8005 sessions$8,800$1,760 / sessionSave $1,2006+ sessionsLet’s talkCustom pricing

Google OAuth Verification Review

Pass Google’s OAuth audit on the first try. We review your production setup and YouTube demo video against what Google’s reviewers look for.

$2,000 · 2× 45-min · 10 business days

Provider OAuth App Creation

Set up your Microsoft Entra, Google Cloud and Zoom apps with us from scratch, and avoid testing-mode and scope mistakes that cause breaking changes later.

$2,000 · 2× 45-min · 10 business days

Architecture & Workflow Review

A deep dive into your email and scheduling workflows, with practical feedback to keep your backend logic efficient and your user experience smooth.

$2,000 · 2× 45-min · 10 business days

Webhook & Notification Best Practices

Design and scale your notification layer (webhooks, Pub/Sub), including retry logic, high-concurrency handling and long-term stability.

$2,000 · 2× 45-min · 10 business days

Go-to-Market Review

An audit of your user onboarding and sign-in flows to cut authentication friction and turn curious visitors into active, connected users.

$2,000 · 2× 45-min · 10 business days

Ad-hoc Expert Consultation

Time with a Nylas engineer on a technical question the other sessions don’t cover, from debugging to provider edge cases.

$2,000 · 2× 45-min · 10 business days

Proof of Concept

Validate before you commit.

1. KPI Definition & Architecture Alignment

Define success metrics, align on timeline, and confirm the technical approach.

2. Controlled Rollout & Validation

Deploy within scope, with ongoing advisory support and continuous KPI tracking.

3. Success Measurement & Review

Deep-dive analysis, an outlined contract pathway, and a transition to annual or pay-as-you-go.

Plan Add-Ons

Accelerator Package

Shared Google OAuth App · Custom Auth Domain (CNAME) · Hosted Auth Branding · Custom Tracking Domain. Available on Pro Annual as an optional paid add-on; included automatically in Enterprise contracts.

$2,400/yr

Full & Premium Support

Upgraded support tiers with faster response times and priority access to Nylas support engineers. See support plans. Available on Enterprise plans as a paid add-on.

Enterprise add-on
Reliability & security

The infrastructure behind every engagement.

Every Professional Services engagement runs on the same platform that processes 35B+ API transactions every month — with enterprise-grade uptime, redundancy, and compliance from day one.

35B+ monthly transactions
10 days à la carte turnaround
1 day average response
100% provider coverage
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Ready to close the gap?

Tell us where you are in your integration and we'll match you to the right engagement.

Contact us See the Docs