Increase Sales Productivity
Salespeople spend up to 50% of their time every week with manual administrative tasks that should be automated. With Nylas, you can quickly build and launch features that remove the burden of sorting through emails, scheduling meetings with prospects, or doing data entry in CRMs.
Bi-Directional Data Sync
Securely pull in critical data from agents’ inboxes, calendars, and contacts.
Allow agents to schedule interactions with customers based on criteria like the earliest availability for all participants.
Automate email communications to customers with custom and personalized templates.
Get a quick read on how customers feel based on keywords and tone in messages.
Data Extraction & Conversion
Parse relevant information from customer messages and calendar items to directly populate in your customer service application.
Add meetings to every participants’ calendar, both inside and outside of your users’ organization.
Scheduled Email Send
Schedule email deployment at optimal times based on historical data trends.
Funnel customer communications into a single location where users can view and reply.
Optical Character Recognition (OCR)
Parse data from images and attachments directly into your CRM.
Folders & Categorization
Include smart folders and categories in your user interface.
Enable internal chat functionality for quick collaboration across CS teams.
Smart Search & Filtering
Easily access files and attachments from customer communications in one location.