Powering the next generation of SaaS in the agentic era

Nylas exists to be the infrastructure behind the next wave of intelligent SaaS -turning communication data into context that AI agents can understand and act on. With Nylas, teams embed smart email and scheduling, ship agentic workflows, and spend their time inventing what’s next rather than maintaining integrations.

About Nylas

Nylas was founded when co-founder Christine Spang and her MIT classmates realized just how difficult it was to access and use communication data. Email, calendar, and contacts—core components of modern software—were locked behind fragmented providers and brittle integrations.


That challenge became our purpose.


Today, under the leadership of CEO Jeff Koets, Nylas is expanding its original vision into the AI- agentic era—where software doesn’t just store information, it understands context and takes action. In this new world, communication data in all its forms—emails, calendars, contacts, and
meetings—has become one of the most critical ingredients for intelligent, automated workflows.



 

Nylas provides unified access to this entire communication layer, transforming fragmented signals across providers into structured, secure, AI-ready data. With this foundation, companies can embed intelligent communication experiences, power agentic workflows, and build products that can reason, decide, and act with confidence.



By delivering the communication data infrastructure behind the next generation of SaaS—including clean conversations, normalized events, and meeting intelligence—Nylas enables teams to ship AI-driven features dramatically faster than building and maintaining complex integrations themselves.



We exist so builders can focus on innovation—not infrastructure.

Our Core Values

Diversity & Inclusion

We are committed to maintaining an equitable environment where everyone is embraced for all aspects of their identity and empowered to achieve their full potential.

Reliability & Trust

We build with rigor, transparency, and accountability. Our customers rely on us to power critical communication workflows, and we earn that trust through dependable performance, secure systems, and a commitment to
doing what’s right, every time.

Builder-first

We put builders at the center of everything we create. From developers to product teams to AI innovators, we remove complexity, provide clear and reliable tools, and empower every builder to focus on progress, not plumbing.

Bias for Progress

We embrace forward motion. By experimenting, iterating, and taking informed risks, we unlock new possibilities and bring the future closer. Progress isn’t just a pace, it’s a mindset.

Backed by Top Investors

Meet our leadership

It takes a passionate group of individuals to keep us at the forefront of innovation. Get to know the fearless leaders who are paving the way at Nylas.

Jeff Koets

Jeff Koets

CEO

Jeff Koets brings over 20 years of leadership in SaaS, ticketing, and operations. He spent six years as COO of Red61, guiding the company through growth and market challenges, and more than a decade in senior roles at AudienceView across sales, partnerships, and operations. Based in Nova Scotia, Jeff enjoys kayaking, skiing, and time with his wife and two children.

Troy Allen

Troy Allen

CTO

Troy Allen is the chief technology officer at Nylas. After serving over a decade in the US Marines, Troy has led the development of SaaS platforms and enterprise web applications for more than 25 years. Troy’s experience building, scaling, and securing systems that sync massive amounts of data, normalize it, and serve it up via an API for companies like Checkr is second-to-none. Leading engineers, however, is his true passion.

Jo-Ann Chiam

Jo-Ann Chiam

Chief Customer Success Officer

Jo-Ann brings more than 20 years of experience leading Customer Success organizations in SaaS. Formerly Chief Client Officer at AudienceView, she has built and scaled global teams across onboarding, professional services, and support, helping companies deliver lasting customer value. Known for her people-first leadership style and strong culture-building approach, Jo-Ann lives just outside Toronto with her partner and enjoys growing vegetables in her garden.

Brent Geddes

Brent Geddes

CFO

Brent is the Chief Financial Officer at Nylas, where he oversees the company’s financial strategy and operations. With extensive experience driving growth and performance across technology-driven organizations—including senior finance leadership at McKinsey & Company, PriceMetrix, and AudienceView—Brent specializes in scaling SaaS platforms, managing strategic investments, and building robust financial frameworks. Passionate about innovation and sustainability, Brent also serves as a Venture Partner at Climate Innovation Capital, investing in impactful climate-tech businesses. At Nylas, Brent combines strategic insight and operational expertise to support rapid growth, financial excellence, and long-term customer value.

Board of Directors

It takes a passionate group of individuals to keep us at the forefront of innovation. Get to know the fearless leaders who are paving the way at Nylas.

Christine Spang

Christine Spang

Co-Founder

Alex Moore

Alex Moore

Partner, BVC

Kevin Kimsa

Kevin Kimsa

Managing Partner, Climate Innovation capital

Rami Rahal

Rami Rahal

Co-Founder, Blue Cloud Ventures

 

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check out our open positions

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