HIPAA Enabled Communications Infrastructure for Healthcare Software

AI-ready, secure unified communications API for healthcare

Increase engagement, retention, and patient satisfaction with powerful HIPAA-enabled communications infrastructure

Automatically schedule, confirm, and remind providers and patients of appointments via email and calendar
Capture critical payment and insurance information from email attachments and input it directly to your EHR
Use bi-directional email sync to securely connect and communicate with your patients and teammates within the application

Nylas api code in action with HIPAA badge

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For more information about how this data is used, please view our Privacy Policy

Use your time to build your app, not integrations

Every patient interaction runs on the Nylas data layer, designed to maintain strict compliance while eliminating administrative friction.

Frictionless Provider Availability

Give patients the power to book, reschedule, or cancel appointments instantly. Nylas checks real-time availability across provider groups, ensuring 100% booking accuracy without exposing sensitive calendar data.

Unified Care Team Messaging

Centralize all communication between patients and care teams. Automatically sync every message into the patient record, ensuring that any authorized provider has the full context of a patient’s history.

Post-Visit Workflow Logic

Bridge the gap between the exam room and the treatment plan. Automatically trigger follow-up instructions, prescription reminders, or feedback surveys the moment a session ends.

Did you know that Nylas also has:

Industry-leading calendar functionality

Create, sync, and manage events across every major calendar provider with real-time updates, availability insights, and seamless scheduling experiences — all powered by one unified API.

Powerful meeting recording out of the box

Record, transcribe, and analyze calls in real time. Nylas delivers clean, normalized meeting data ready for summaries, insights, and downstream automation.

Transactional email via verified domains

Designed for emails that doesn’t depend on a user’s mailbox, making it a better fit for product notifications, invitations, confirmations, and other outbound emails that need to scale.

Compliance

We’ve engaged respected third-party firms to audit our infrastructure and security practices,
resulting in multiple compliance certifications and attestations.

Nylas complies with all major security certifications including SOC2, ISO 27001 and HIPAA

Privacy

We are committed to ensuring the privacy of your data and preventing unauthorized access to it. Our Privacy Policy details what data is collected, how we use it, and how it is stored.