Integrate Twilio Flex with Nylas’ APIs to unify email, SMS, calendar, and contacts data, enhancing developer productivity and customer engagement. With Nylas and Twilio Flex, businesses can:
Build fast without breaking changes based on your unique capabilities.
Let your dev team focus on what really matters – your unique business use case, while we take care of providing a reliable, scalable and secure solution.
Eliminate context switching and speed up the time to serve customers, increasing CSAT and keeping your user in a single pane of glass, while unlocking new use cases.
Our combined platforms automate workflows and streamline communication, allowing teams to focus on what really matters.
Explore the combined power of Twilio Flex and Nylas
By adding Twilio Flex, you bring the power of a programmable contact center platform. Now, within Twilio Flex, you can manage contextual email and calendar capabilities alongside other productivity tools riding efficient scheduling and email management. This partnership allows for more personalized and immediate interaction with customers.
Integrating Nylas’ APIs with Twilio Flex brings enhanced email, scheduling, and contacts capabilities, like contextual email interactions, automated scheduling workflows, and up-to-date contact information. This integration also offers “Clean Conversations,” turning complex email threads into easy-to-read formats and streamlining communication. This partnership brings simplification and automation to your users’ existing processes while keeping them in a single pane of glass.
The integration of Twilio Flex with Nylas brings the strengths of both platforms, offering a comprehensive communication and workflow automation solution across multiple channels: SMS, video, chat, voice, contextual email, and calendar events. The benefits include a contact center solution with native authentication with 100% of email service providers, efficient email handling for email conversations, turning them into easy-to-read formats, and automated contact management to keep your CRM, address book, or preferred business application always up-to-date. The combined platforms automate workflows, allowing teams to focus more on unique business use cases and with improved operational efficiency.
Integrating Twilio Flex and Nylas is streamlined as both platforms leverage APIs.