Nylas Cookies Policy

Last updated: June 21, 2023

This Cookies Policy is administered by Nylas, Inc. and its affiliates (collectively, “Nylas”, “we”, “us”, or “our”). This Cookies Policy outlines the general policy, practices, and types of cookies that Nylas uses to improve our services and your experience when visiting our website or use our services (collectively, “Services”). Please refer to our Privacy Policy for additional information and definitions regarding our privacy practices.

Cookies are small files that allow a website to remember a device (such as a computer or mobile phone) and how you interacted with that website and other sites. 

Some portions of our Services are functional without cookies and we give you the option to choose whether to accept non-essential cookies. Most web browsers are set to accept cookies by default; however, you may be able to delete cookies yourself through your browser’s cookie manager. Disabling cookies may adversely affect the availability and functionality of our Services. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.allaboutcookies.org.

If you wish to opt out of cookies that collect information to serve you interest-based ads, you may visit:

To opt out of all non-essential cookies placed by Nylas on your device when you visit our websites, click here.

First party and Third-party Cookies

There are two general types of cookies:

Third Party Cookies

We share and receive online data collected through cookies with our advertising partners. This means that when you are on another website, you may be shown advertising based on your browsing patterns on our Services. We may also show you advertising on our Services based on your browsing patterns on other sites that we have obtained from our advertising partners.

Online retargeting is another form of online advertising that allows us and some of our advertising partners to show you advertising based on your browsing patterns and interactions with other sites. The use of cookies may mean that when you are on another site, you may be shown advertising based on what you have looked at on our Services. An example of retargeting would be, if you leave our website for another, you may start seeing our ads showing you the product or service you were browsing. 

We have entered into an agreement with Microsoft who may collect or receive information about you to provide Microsoft Advertising; you can opt out of Microsoft cookies here: https://privacy.microsoft.com/en-gb/privacystatement.

Google Ad Manager

We use Google Ad Manager to deliver advertising. To do this, Google may collect or receive information about you. You can opt out of Google Ads and find further information about Google here:


Social Media

We use cookies to help advertise to potential customers via social media, such as LinkedIn, Reddit, YouTube, and Meta (Facebook).

For example, like Reddit, Facebook sets a cookie to show relevant advertisements to users by tracking user behavior across the web on sites that have the Facebook pixel, or to display advertisements when you are either on Facebook or on a digital platform powered by Facebook advertising, after visiting the Services. 

In addition to the cookie controls that are set out above, if you are a Facebook user, you can opt out by following this link.

We use LinkedIn to enable you to share stories or promotions we think you might find useful. 

To clear your YouTube cookies, see here.

Essential Cookies

Essential cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. Essential cookies cannot be disabled.

Cookie CategoryDurationPurpose
Website ProtectionUp to 1 yearIdentify bots and to protect the website against malicious spam attacks
Session IDUp to 1 monthSign in, authentication and monitoring session counts for an application
Loading Cookies30 secondsImprove page load times and to disallow any security restrictions based on the visitor’s IP address
Security CookiesUp to 4 hoursBot and fraud prevention
Website UtilitiesUp to 1 YearEnable testing, sign-on, video play, account identification, experiments, and other internal functions


Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Cookie CategoryDurationPurpose
Bot Management30 minutesSupport bot management
Single Sign OnPermanentSingle Sign-On
LinkedInUp to 1 yearAd identity, browser identification, action tracking, UX performance metrics and data center selection
Language DetectionSessionRemember a user’s language setting
Customer SupportSessionEnable customer support functionality
User ID1 yearTrack unique visitor preferences

If you disable functional cookies, various functions of the Services may be unavailable to you or may not work as intended.


Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Cookie CategoryDurationPurpose
Google AnalyticsUp to 2 yearsCalculates visitors, session and campaign data, site usage and interactions ad effectiveness for the site’s analytics report 
HotJarUp to 30 minutesSession identification
Woopra2 yearsTrack browsing activity anonymously
SegmentUp to 1 yearTrack visitor usage, events, target marketing, and also measure application performance and stability


Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookie Category DurationPurpose
Google Analytics1 minuteLimit the collection of data on high traffic sites
Advertising Up to 1 Year 24 daysTrack Bing and other ads


Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Cookie CategoryDurationPurpose
VideoSessionTrack and serve video ads, remember preferences
Browser and ad trackersUp to 2 yearsTrack website ad interaction, preferences, unique visits, and targeted ads
Facebook3 monthsBehavioral display ads