Email API
Calendar API
Contacts API
Salesforce email integration
Google email & calendar integration
Outlook email & calendar integration
IMAP integration
Calendar management
Embedded contextual email
Scheduling automation
Automated outreach
Intelligent data extraction
Telehealth
Real estate
Financial technology
Educational technology
Customer relationship management
Applicant tracking system
Communications platform
Marketplaces
Document management
Docs
SDKs
Tutorials
API status
Changelog
Support
Blog
Events
Guides
Newsroom
Partners
Build vs. buy
Customer stories
Trust & security
Why NylasRead the full report
Download the full report to learn what developers, technical leaders, and decision-makers are saying makes a truly great developer experience.
The four pillars of modern APIs
Nylas surveyed more than 1,200 industry developers, engineering leaders, and technical executives in the US to distinguish a good API from a best-in-class API more accurately. You can download the PDF to see the full report findings or see a snapshot below.
Performance
Most developers prioritize speed and reliability in APIs, but only a minority consistently experience these qualities, leading to significant time spent on maintenance and bug fixes. The discrepancy between expected and actual API performance highlights a crucial need: reevaluating and enhancing API design and usability.
78%
list speed, reliability, uptime, and real-time capabilities as modern API features.
Security
While developers overwhelmingly prioritize API security, the effectiveness often falls short. As the tech landscape evolves, this gap heightens the need for secure, reliable APIs. It signals a pressing call for developers and businesses to innovate and transform API security from a theoretical ideal into real-world application.
Security concerns were the #1 deterrent when evaluating API vendors.
Intelligence
There’s a positive perception of API intelligence capabilities, but a contrast indicating high automation with no reduction in workload. While many factors are involved, the truth is that intelligence should be leveraged to automate workflows and development cycles, thereby simplifying developers’ tasks.
64%
of developers say they are already using automation in tasks related to APIs.
Developer experience
There’s a development paradox: despite the high value placed on UX and efficiency when working with APIs, developers face integration hurdles and extensive coding demands. This is where quick-start guides, SDKs, and support are instrumental in removing friction throughout the integration process, enabling developers to build faster.
79%
say ease of use and clear documentation are essential characteristics.
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The ultimate guide to integrating email, calendars & contacts into your app
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