Nylas’ 2023 compliance audits: A benchmark in trust and security

Explore Nylas’ 2023 compliance journey, highlighting our dedication to trust, security, and industry excellence for partners and stakeholders.

2023 Compliance Audits

At Nylas, we’re thrilled to share some exciting news — our 2023 compliance audits were a resounding success! These audits covered SOC 2 Type II, HIPAA, and ISO 27001, and we are pleased to announce we added ISO 27701. We know SOC 2 Type II and ISO 27001 are of particular interest to our customers, partners, and stakeholders, and we are happy to announce there were no findings this year.

The maintenance of these audits is a significant marker in our commitment to upholding the highest standards in our industry. Join us as we celebrate this achievement and explore the journey that brought us here.

The road to compliance excellence

Our path to compliance excellence has been carefully planned, diligently executed, and rigorously maintained. We recognize that compliance is not just a checkbox but a fundamental part of our responsibility to our customers, partners, and stakeholders. Here’s a glimpse of how we got here and where we are today:

A culture of compliance

  • Education and training: We’ve invested in continuous education and training for our team members to ensure they are well-versed in the latest regulations and best practices.
  • Incorporating compliance: Compliance is not a separate task; it’s woven into our everyday operations, from product development to customer service.

Robust policies and procedures

  • Documentation: We’ve meticulously documented our policies and procedures to ensure transparency and accountability.
  • Regular updates: These documents are not static; they evolve to reflect changing regulations and emerging threats.

State-of-the-art technology

  • Security measures: We’ve implemented cutting-edge security measures to safeguard data and ensure compliance with data protection regulations.
  • Monitoring and reporting: Our systems continuously monitor and report on compliance-related metrics, allowing us to address issues proactively.

Learn more: The Nylas security white paper

Collaboration and communication

  • Stakeholder engagement: We’ve fostered open lines of communication with clients, partners, and regulatory bodies to stay informed and responsive.
  • Cross-functional teams: Collaboration among teams has been instrumental in ensuring compliance at every level of our organization.

Audit reports, policies, and procedures are available to our customers and prospects through the Nylas Trust Center.

The audit process

Our recent audits were a rigorous examination of our compliance efforts. Independent auditors thoroughly assessed our policies, procedures, and systems to ensure we met all regulatory requirements. Their meticulous examination reaffirmed our commitment to compliance.

Celebrating success

Our successful compliance audits are a reason to celebrate within our organization and a testament to your trust in us. We couldn’t have achieved this without the support and collaboration of our clients, partners, and dedicated team members.

“We saved 9+ months of engineering time by not having to build [an email solution] ourselves. Security was another big factor for us — Nylas has all the compliance factors we needed.” 

Senior product manager at a leading accounting practice management platform

Our path forward

Our journey doesn’t end here. We remain committed to maintaining the highest standards of compliance and will continue to invest in resources, technology, and education to stay at the forefront of our industry.

At Nylas, compliance isn’t just a necessity; it’s a core value that drives us forward. Our recent successful audits are a reflection of this unwavering commitment. We look forward to continuing this journey with you, our valued stakeholders, as we strive for excellence in every aspect of our operations. 

Thank you for being a part of this exciting chapter in our story. Together, we’ll continue to reach new heights of compliance excellence.

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